Force base image
We have some SQL Clusters that created new base images after we had some issues with the clusters. While taking the base image, it failed for one of the protected drives. So I have a base image...
View ArticleDisable nightly rollup
We need to perform maintenance on the core server that handles our SQL clusters and the nightly roll-up is taking 18 hours. I want to stop the roll-up for one night so we can do the maintenance during...
View ArticleTransfer Skipped Agent offline
Running AA 5.3.6 backing up multiple VMs. We have 1 vm that keeps failing with the error message that the transfer has been skipped because the agent is offline. The agent service is running on the...
View ArticleCore Service stopped without explanation or warning
We are on 5.4.2.228 - Core running on a Windows 2008 64bit Server. I logged into the server that runs the Core Service this morning to find that the Core Console would not come up.I checked the...
View ArticleCore Web UI will not load
We are having an issue with the Core Console (5.3.6) not displaying. One of the errors lead me to a knowledge base article 119699 https://support.software.dell.com/appassure/kb/119699This recommends...
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View ArticleLicense Server Problems
Anyone else having issues with cores contacting the license server? This is the 3rd time in a month that all 4 of our cores are having an issue contacting the server. Latest one started last night.
View ArticleUnable to delete recovery point
The nightly rollup for one of our SQL Clusters fails when trying to delete what is labeled as an incremental recovery point. AA version is 5.3.7. This causes the whole rollup to fail so none of the...
View ArticleSQL Clusters and version 5.4.3.106
We have 10 SQL clusters protected with the most recent version of AA. We upgraded from 5.3.7 which had no issues with recognizing a Windows Cluster as a SQL Cluster too. Since upgrading, AA will stop...
View ArticleRepository size jumped
I have an issue with the repository for our SQL clusters suddenly jumping from around 40% to 75% full and still growing. AppAssure version is 5.4.3. After searching the forum, I have increased the...
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